Customs Clearance

Navigate UK customs with Mercium’s expert clearance services, avoiding delays and ensuring regulatory compliance.

Customs clearance doesn’t need to be stressful or complicated. We handle all aspects of import and export documentation and compliance, so your goods can move smoothly across borders without delays.

We manage clearances at all major UK ports and airports. Our team works closely with you to make sure your customs documents are prepared accurately and submitted on time, so you can focus on your business, not on paperwork.

Want to get help with customs clearance and declarations? Get in touch today!

What do we offer?

Our Customs Clearance Services

Import Customs Clearance

Efficiently manage your shipments entering the UK by air, sea, or road with our expert customs clearance services.

Export Customs Clearance

We offer reliable clearance services for goods being exported to international destinations, ensuring smooth customs processing.

Consultancy & Compliance Services

Our experts provide advice to ensure your business stays compliant with the latest customs regulations and avoids potential penalties.

Transit Documentation

We help manage the required T1 transit documents and GVMS/GMR for shipments, making border procedures seamless.

VGM Declaration

We handle Verified Gross Mass (VGM) declarations for containerised shipments to comply with international safety standards.

Post-Clearance Support

If any discrepancies arise in your customs documents, we assist with post-clearance amendments to resolve issues quickly.

Benefits

Why Choose Us for Your Air Freight?

Why Choose Us for Your Air Freight?

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Expert Support

From start to finish, your shipment is our responsibility. We handle everything, keeping you informed every step of the way.

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Global Network

Our worldwide partnerships ensure that your goods are handled by trusted agents, no matter where they’re going.

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Quick & Efficient

We use the latest technology and systems to ensure your shipments are cleared promptly, minimising delays.

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FAQ

Answers to your questions

Get quick answers to frequently asked questions about our services

How do we support small businesses or first-time UK importers?

1. Step-by-Step Guidance: We walk new importers through the entire import process from EORI registration to final customs clearance along with Clear instructions are provided on commercial invoices, packing lists, and declaration requirements. 2. Documentation Assistance: We help ensure all documents are complete and accurate to prevent customs delays or rejections along with support with HS code classification, valuation, and origin declarations. 3. Use of Our Deferment Account: Small businesses that don’t yet have a deferment account can use ours to settle duties and VAT immediately, speeding up the clearance process. 4. Transparent Pricing: We offer clear, upfront quotes with no hidden charges that is ideal for small businesses managing tight budgets. 5. Communication & Education: We explain customs procedures in plain language, and remain accessible via phone/email throughout the process 24/7. 6. Optional Turnkey Services: From port clearance to final delivery, we offer DDP/DAP support, letting small businesses focus on sales rather than logistics.

What makes our transport solution more cost-effective than competitors?

Our transport services are competitively priced thanks to: * Owned fleet and direct port access, reducing third-party handling costs * Integrated warehousing + delivery workflows that minimize transfer time and costs * Large pallet network partnerships, giving us national reach at competitive groupage rates * Real-time route optimization and tracking, cutting down on fuel use and delivery errors This hybrid model enables us to offer scalable, flexible, and affordable logistics tailored to each client’s needs.

How do we help importers delay VAT or duty through bonded storage?

We assist importers in using bonded storage to manage their cash flow more efficiently by deferring import VAT and customs duty payments. Here’s how: 1. While the goods are in the bonded facility, no VAT or duty is payable. 2. Importers only pay customs duties and VAT when the goods are removed from the warehouse and released for free circulation in the UK market. 3. If goods are re-exported directly from the bonded warehouse to another country, no UK VAT or duty is paid at all. 4. This is ideal for businesses that import into the UK only for storage or redistribution abroad. 5. By deferring VAT/duty, importers retain working capital that can be used for other business operations.

Are we supporting any ecommerce or Amazon sellers? How?

Yes, we actively support eCommerce and Amazon sellers, offering a comprehensive suite of warehousing and fulfillment services tailored to online retail operations. Here’s how we help them: * FBA Prep Services: We prepare inventory for Amazon fulfillment centers by providing labeling, bundling, polybagging, and compliance checks in line with Amazon’s strict FBA requirements. * FBM (Fulfilled by Merchant) Support: For clients using Amazon FBM or other marketplaces (e.g., Shopify, eBay, Etsy), we pick, pack, and dispatch orders directly to end customers using integrated courier services. * Returns Handling: We process returns from end-customers, perform quality checks, and restock or dispose of goods based on seller instructions. * Storage of Imported Goods: Sellers can store goods duty-free in our bonded warehouse and move inventory gradually based on sales volume, reducing upfront tax liabilities. Our services allow eCommerce brands and Amazon sellers to scale efficiently, maintain compliance, and reduce operational overhead.

Do we offer short-term and long-term storage contracts? Explain?

Yes, we offer both short-term and long-term storage solutions, depending on our clients’ needs: * Short-term storage: Ideal for seasonal stock, promotional campaigns, or temporary overflows. Clients benefit from flexible, pay-as-you-go options with minimal commitment—perfect for fast-moving eCommerce or project-based storage. * Long-term storage: Tailored for bulk inventory, slow-moving goods, or bonded stock awaiting customs clearance or distribution over time. We offer favorable rates for extended stays, with options to combine storage with value-added services like pick & pack or relabeling. Our flexibility allows clients to scale up or down as needed, while only paying for the space and services they use. This agility makes us a strong partner for both growing startups and established brands.

FAQ

Answers to your questions

Get quick answers to frequently asked questions about our services

How do we support small businesses or first-time UK importers?

1. Step-by-Step Guidance: We walk new importers through the entire import process from EORI registration to final customs clearance along with Clear instructions are provided on commercial invoices, packing lists, and declaration requirements. 2. Documentation Assistance: We help ensure all documents are complete and accurate to prevent customs delays or rejections along with support with HS code classification, valuation, and origin declarations. 3. Use of Our Deferment Account: Small businesses that don’t yet have a deferment account can use ours to settle duties and VAT immediately, speeding up the clearance process. 4. Transparent Pricing: We offer clear, upfront quotes with no hidden charges that is ideal for small businesses managing tight budgets. 5. Communication & Education: We explain customs procedures in plain language, and remain accessible via phone/email throughout the process 24/7. 6. Optional Turnkey Services: From port clearance to final delivery, we offer DDP/DAP support, letting small businesses focus on sales rather than logistics.

What makes our transport solution more cost-effective than competitors?

Our transport services are competitively priced thanks to: * Owned fleet and direct port access, reducing third-party handling costs * Integrated warehousing + delivery workflows that minimize transfer time and costs * Large pallet network partnerships, giving us national reach at competitive groupage rates * Real-time route optimization and tracking, cutting down on fuel use and delivery errors This hybrid model enables us to offer scalable, flexible, and affordable logistics tailored to each client’s needs.

How do we help importers delay VAT or duty through bonded storage?

We assist importers in using bonded storage to manage their cash flow more efficiently by deferring import VAT and customs duty payments. Here’s how: 1. While the goods are in the bonded facility, no VAT or duty is payable. 2. Importers only pay customs duties and VAT when the goods are removed from the warehouse and released for free circulation in the UK market. 3. If goods are re-exported directly from the bonded warehouse to another country, no UK VAT or duty is paid at all. 4. This is ideal for businesses that import into the UK only for storage or redistribution abroad. 5. By deferring VAT/duty, importers retain working capital that can be used for other business operations.

Are we supporting any ecommerce or Amazon sellers? How?

Yes, we actively support eCommerce and Amazon sellers, offering a comprehensive suite of warehousing and fulfillment services tailored to online retail operations. Here’s how we help them: * FBA Prep Services: We prepare inventory for Amazon fulfillment centers by providing labeling, bundling, polybagging, and compliance checks in line with Amazon’s strict FBA requirements. * FBM (Fulfilled by Merchant) Support: For clients using Amazon FBM or other marketplaces (e.g., Shopify, eBay, Etsy), we pick, pack, and dispatch orders directly to end customers using integrated courier services. * Returns Handling: We process returns from end-customers, perform quality checks, and restock or dispose of goods based on seller instructions. * Storage of Imported Goods: Sellers can store goods duty-free in our bonded warehouse and move inventory gradually based on sales volume, reducing upfront tax liabilities. Our services allow eCommerce brands and Amazon sellers to scale efficiently, maintain compliance, and reduce operational overhead.

Do we offer short-term and long-term storage contracts? Explain?

Yes, we offer both short-term and long-term storage solutions, depending on our clients’ needs: * Short-term storage: Ideal for seasonal stock, promotional campaigns, or temporary overflows. Clients benefit from flexible, pay-as-you-go options with minimal commitment—perfect for fast-moving eCommerce or project-based storage. * Long-term storage: Tailored for bulk inventory, slow-moving goods, or bonded stock awaiting customs clearance or distribution over time. We offer favorable rates for extended stays, with options to combine storage with value-added services like pick & pack or relabeling. Our flexibility allows clients to scale up or down as needed, while only paying for the space and services they use. This agility makes us a strong partner for both growing startups and established brands.

FAQ

Answers to your questions

Get quick answers to frequently asked questions about our services

How do we support small businesses or first-time UK importers?

1. Step-by-Step Guidance: We walk new importers through the entire import process from EORI registration to final customs clearance along with Clear instructions are provided on commercial invoices, packing lists, and declaration requirements. 2. Documentation Assistance: We help ensure all documents are complete and accurate to prevent customs delays or rejections along with support with HS code classification, valuation, and origin declarations. 3. Use of Our Deferment Account: Small businesses that don’t yet have a deferment account can use ours to settle duties and VAT immediately, speeding up the clearance process. 4. Transparent Pricing: We offer clear, upfront quotes with no hidden charges that is ideal for small businesses managing tight budgets. 5. Communication & Education: We explain customs procedures in plain language, and remain accessible via phone/email throughout the process 24/7. 6. Optional Turnkey Services: From port clearance to final delivery, we offer DDP/DAP support, letting small businesses focus on sales rather than logistics.

What makes our transport solution more cost-effective than competitors?

Our transport services are competitively priced thanks to: * Owned fleet and direct port access, reducing third-party handling costs * Integrated warehousing + delivery workflows that minimize transfer time and costs * Large pallet network partnerships, giving us national reach at competitive groupage rates * Real-time route optimization and tracking, cutting down on fuel use and delivery errors This hybrid model enables us to offer scalable, flexible, and affordable logistics tailored to each client’s needs.

How do we help importers delay VAT or duty through bonded storage?

We assist importers in using bonded storage to manage their cash flow more efficiently by deferring import VAT and customs duty payments. Here’s how: 1. While the goods are in the bonded facility, no VAT or duty is payable. 2. Importers only pay customs duties and VAT when the goods are removed from the warehouse and released for free circulation in the UK market. 3. If goods are re-exported directly from the bonded warehouse to another country, no UK VAT or duty is paid at all. 4. This is ideal for businesses that import into the UK only for storage or redistribution abroad. 5. By deferring VAT/duty, importers retain working capital that can be used for other business operations.

Are we supporting any ecommerce or Amazon sellers? How?

Yes, we actively support eCommerce and Amazon sellers, offering a comprehensive suite of warehousing and fulfillment services tailored to online retail operations. Here’s how we help them: * FBA Prep Services: We prepare inventory for Amazon fulfillment centers by providing labeling, bundling, polybagging, and compliance checks in line with Amazon’s strict FBA requirements. * FBM (Fulfilled by Merchant) Support: For clients using Amazon FBM or other marketplaces (e.g., Shopify, eBay, Etsy), we pick, pack, and dispatch orders directly to end customers using integrated courier services. * Returns Handling: We process returns from end-customers, perform quality checks, and restock or dispose of goods based on seller instructions. * Storage of Imported Goods: Sellers can store goods duty-free in our bonded warehouse and move inventory gradually based on sales volume, reducing upfront tax liabilities. Our services allow eCommerce brands and Amazon sellers to scale efficiently, maintain compliance, and reduce operational overhead.

Do we offer short-term and long-term storage contracts? Explain?

Yes, we offer both short-term and long-term storage solutions, depending on our clients’ needs: * Short-term storage: Ideal for seasonal stock, promotional campaigns, or temporary overflows. Clients benefit from flexible, pay-as-you-go options with minimal commitment—perfect for fast-moving eCommerce or project-based storage. * Long-term storage: Tailored for bulk inventory, slow-moving goods, or bonded stock awaiting customs clearance or distribution over time. We offer favorable rates for extended stays, with options to combine storage with value-added services like pick & pack or relabeling. Our flexibility allows clients to scale up or down as needed, while only paying for the space and services they use. This agility makes us a strong partner for both growing startups and established brands.

Your journey begins in one click

Contact us today and get expert help designed around your needs

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Your journey begins in one click

Contact us today and get expert help designed around your needs

background-dots

Your journey begins in one click

Contact us today and get expert help designed around your needs

background-dots