UK import customs clearance
UK import clearance, done in-house from start to finish
We hold our own customs licence and run our own bonded warehouse, so your goods are cleared by our team, not passed to an outside agent.
Air freight from
£15
Sea freight from
£25
Licensed in-house customs team
Our own bonded warehouse near Felixstowe Port
One named contact until your goods are released
Get my clearance quote
Tell us what's coming in. A member of our customs team will get back to you within 30 minutes in working hours.
Thank you for reaching out
We have received your submission
and will be in touch soon.
Thank you for reaching out
We have received your submission
and will be in touch soon.
Thank you for reaching out
We have received your submission
and will be in touch soon.
Which of these sounds like you?
Our accreditations and partnerships
Our accreditations and partnerships
Our accreditations and partnerships
How we're different
Fewer handovers. Faster answers.
Here's what happens to your shipment with most forwarders, and what happens with us.
Most forwarders
Pass your customs to an outside agent they pay
Chase that agent when HMRC asks a question, then chase you
Leave your goods at port while storage charges build up
Put you through to whoever picks up the phone
Add the agent's fee on top of their own
Clear your goods with our own licensed customs team
Answer HMRC directly, because we lodged your entry
Move your goods straight into our own bonded warehouse
Give you one named contact who knows your shipment
Charge from £15 (air) or £25 (sea)
Our bonded warehouse
Our biggest strength: our own bonded warehouse
Our biggest strength: our own bonded warehouse
Your goods come off the ship or plane and into a warehouse we run ourselves, near Felixstowe Port.
Your goods come off the ship or plane and into a warehouse we run ourselves, near Felixstowe Port.
01
Cleared on site
No waiting for an outside agent. Our team clears your goods where they're stored.
01
Cleared on site
No waiting for an outside agent. Our team clears your goods where they're stored.
02
Duty and VAT held back
Pay nothing while your goods are in bond. Duty and VAT are only due when they leave for the UK market.
02
Duty and VAT held back
Pay nothing while your goods are in bond. Duty and VAT are only due when they leave for the UK market.
03
Store, then deliver
Our own trucks take your goods on from the same site, anywhere in the UK.
03
Store, then deliver
Our own trucks take your goods on from the same site, anywhere in the UK.
Near Felixstowe Port
70,000 sq ft of space
24/7 CCTV security
What's included
What you get with every clearance
What you get with every clearance
No outside agent involved. Everything below is done by our own team.
No outside agent involved. Everything below is done by our own team.
Your import declaration lodged with HMRC on CDS
Duty and import VAT worked out before your goods land
GVMS and GMR for road freight through ferry ports
Post-clearance amendments if anything needs correcting
HS code classification check
Use of our deferment account
HMRC queries, holds and inspections handled for you
Updates at every stage from a named contact
Air freight clearance
Air freight clearance
from
£15
Sea freight clearance
from
£25
Your quote confirms the exact price before we start.
How it works
Cleared in four steps
Cleared in four steps
Why Mercium
Built for first-time importers
Built for first-time importers
We explain things in plain English and stay with you until your goods arrive.
We explain things in plain English and stay with you until your goods arrive.
Our own customs licence
We lodge entries ourselves. No outside agent.
Our own bonded warehouse
Hold goods without paying duty or VAT upfront.
In-house experts
Specialists who know HS codes and HMRC inside out.
Every major UK port and airport
Felixstowe, Southampton, London Gateway, Heathrow and more
Our own fleet
120+ trucks for collection and delivery across the UK.
Use our deferment account
Don't have one? Use ours and skip the setup.
Every size of shipment, cleared
From a couple of pallets to a full 40ft container, by sea, air or road.
40ft container
Full container loads through Felixstowe, Southampton and London Gateway.
20ft container
Smaller full loads, cleared and collected by our own trucks.
Groupage (LCL)
Shared container space, for when you don't fill a whole box.
Pallets
From a single pallet to a full truckload.
Air cargo
Urgent and high-value goods through Heathrow and other UK airports.
Road trailers
Trucks from Europe through Dover and other ferry ports, with GVMS handled.
What our clients say
Real messages, shared with permission.
Mercium's tailored logistics solutions and proactive updates ensure our shipments move smoothly and on schedule.
K. Krudysz
Northumberland GmbH
Mercium's tailored logistics solutions and proactive updates ensure our shipments move smoothly and on schedule.
K. Krudysz
Northumberland GmbH
Your container at Felixstowe is cleared. Delivery is booked for tomorrow morning.
That was quick! Thanks, really appreciate it.
Your container at Felixstowe is cleared. Delivery is booked for tomorrow morning.
That was quick! Thanks, really appreciate it.
Your container at Felixstowe is cleared. Delivery is booked for tomorrow morning.
That was quick! Thanks, really appreciate it.
Mercium provides cost-effective, flexible transport solutions, ensuring our retail deliveries are always on time and efficient.
S. Lekehal
Euro Customs
Mercium provides cost-effective, flexible transport solutions, ensuring our retail deliveries are always on time and efficient.
S. Lekehal
Euro Customs
What we clear every week
Tap a category to see what we clear and how we help.
Furniture
Textiles and clothing
Electronics
Cosmetics
Homeware
Toys
Machinery parts
Food and drink
What we clear
Sofas, beds, mattresses, dining and office furniture, flat-pack and garden furniture.
How we help
Furniture codes change with the material (wood, metal or upholstered), so we classify each item properly. Bulky loads can go straight into our bonded warehouse and out on our own trucks.
Importing furniture? Tell us what’s coming in.
Furniture
Textiles and clothing
Electronics
Cosmetics
Homeware
Toys
Machinery parts
Food and drink
What we clear
Sofas, beds, mattresses, dining and office furniture, flat-pack and garden furniture.
How we help
Furniture codes change with the material (wood, metal or upholstered), so we classify each item properly. Bulky loads can go straight into our bonded warehouse and out on our own trucks.
Importing furniture? Tell us what’s coming in.
Our accreditations
and partnerships
What they mean for you and your goods.
Our own customs licence. We're authorised to lodge customs declarations with HMRC ourselves, so your entry never goes through a middleman.
BIFA member. We trade under the British International Freight Association's standard terms, the benchmark for UK forwarders.
FIATA. Part of the international federation of freight forwarders, which sets the global standards our industry works to.
JCTrans Elite member. We're one of the biggest JCTrans partners in the UK, working with vetted forwarders where your goods are shipped from.
WCA Inter Global. Part of the world's largest network of independent freight forwarders, so we have trusted partners in almost every country you import from.
DF Alliance. A global alliance of independent forwarders that gives us more reliable partners at origin, and a smoother handover when your goods reach the UK.
FAQ
Answers to your questions
Still unsure? Send us your question and our customs team will get back to you.
Do you actually do the clearance yourselves?
Yes. We hold our own customs licence, and our in-house team prepares and lodges every declaration. We never pass your entry to another agent.
How much does customs clearance cost?
Air freight clearance starts from £15 and sea freight from £25. Your quote confirms the exact price for your shipment before we start.
What's a bonded warehouse, and do I need one?
A bonded warehouse is a secure store approved by HMRC where goods can be held before duty and VAT are paid. You only pay when goods leave for the UK market, and if they're re-exported you pay no UK duty at all. You don't need one for every shipment, but it's useful if you want to spread out duty payments, hold stock, or send goods on to other countries.
How quickly can you clear my goods?
Most clearances are done the same day once we have complete documents. If HMRC selects your goods for a check it can take longer, but we deal with it for you and keep you updated.
Which ports and airports do you cover?
All major UK ports and airports, including Felixstowe, Southampton, London Gateway, Tilbury, Heathrow and Gatwick.
What documents do I need?
Usually your commercial invoice, packing list, and bill of lading (sea) or air waybill (air), plus your GB EORI number. We check everything before your goods arrive and tell you straight away if anything's missing.
What if HMRC queries my entry?
We deal with it directly, because we lodged it. If HMRC asks a question or selects your goods for a check, our team handles it and keeps you updated. If anything on the entry needs correcting, we make the amendment for you.
What happens after I send the form?
A member of our customs team (not a call centre) will get back to you within 30 minutes in working hours. We'll ask a few questions about your shipment and send you a quote. No obligation, and no one chasing you afterwards.
My shipment is already at port. Can you still help?
Yes. Send us the form and write "at port" in your message, and we'll look at it as a priority.
Tell us what's coming in. We'll clear it.
Send your details and our customs team will come back with a quote for your shipment.
Air freight from £15, sea freight from £25
Cleared by our own licensed team
No obligation, and no one chasing you
Get my clearance quote
Tell us what's coming in. A member of our customs team will get back to you within 30 minutes in working hours.
Thank you for reaching out
We have received your submission
and will be in touch soon.
Tell us what's coming in. We'll clear it.
Send your details and our customs team will come back with a quote for your shipment.
Air freight from £15, sea freight from £25
Cleared by our own licensed team
No obligation, and no one chasing you
Get my clearance quote
Tell us what's coming in. A member of our customs team will get back to you within 30 minutes in working hours.
Thank you for reaching out
We have received your submission
and will be in touch soon.
Tell us what's coming in. We'll clear it.
Send your details and our customs team will come back with a quote for your shipment.
Air freight from £15, sea freight from £25
Cleared by our own licensed team
No obligation, and no one chasing you
Get my clearance quote
Tell us what's coming in. A member of our customs team will get back to you within 30 minutes in working hours.
Thank you for reaching out
We have received your submission
and will be in touch soon.