Terms & Conditions

Introduction to Mercium Ltd


Welcome to Mercium Ltd’s website (the “Website”).


The Website is provided by Mercium Ltd, whose registered address is 6-8 Great Eastern Street, London, United Kingdom, EC2A 3NT (referred to herein as “us”, “we”, or “our”).


By accessing and using this Website and the digital services available on it, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please cease using the Website immediately.

This Website requires users to be at least 18 years old. By using this Website and accepting these terms, you confirm that you are at least 18 years of age.

If you need to contact us, you can do so via the Website or at info@mercium.co.uk.

Privacy


All information you provide is governed by our Privacy Policy, available here: https://www.mercium.co.uk/privacy-policy. By using our Website and submitting information to us, you agree to the terms of our Privacy Policy.


Website Content

We do not warrant or guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this Website for any purpose. The content may be updated or modified without notice. While we strive for accuracy, we disclaim liability for any inaccuracies or errors to the fullest extent permissible by law.


Any use of materials or information on the Website is at your own risk, and you are responsible for ensuring that any products, services, or information available through this Website meet your specific requirements.

Intellectual Property


Unless otherwise specified in a specific product's description or specific terms, we or our affiliates own the intellectual property rights in all content available through this Website, including digital materials. You may not share, distribute, resell, or make the content available to third parties unless we provide you with express permission. Any unauthorised use may result in legal action.


By uploading or contributing content to the Website, you grant us a non-exclusive, royalty-free, worldwide licence to use, display, and store that content solely for the purpose of operating the Website and delivering services to you. You retain ownership of any intellectual property rights in your content. We reserve the right to remove or refuse any user-generated content. You agree to indemnify us for any loss arising from user-generated content you upload or post to our Website.


Form Submission Terms


Submitting a Form


When you submit a form or subscribe to our digital services on our Website (such as purchasing access to online materials or subscribing to any SaaS services available from our Website), you make an offer to purchase those services in accordance with these terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.


Electronic Communications


By submitting a form, you agree to receive communications from us electronically regarding your order and about our services.


Consumer Rights


Where you are purchasing services from us as a consumer (as defined by the Consumer Rights Act 2015), you are entitled to certain statutory rights. If there is an issue or if your statutory consumer rights are not met, please contact us at info@mercium.co.uk.


Nothing in these terms will limit your statutory rights.


Distance Selling and Your Right to Cancel (Digital Services)


Where you are a consumer, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you may have the right to cancel your contract for digital services within 14 days from the day the contract is formed, unless:

  1. You have explicitly consented to us starting the service or providing access to digital content during the cancellation period; and

  2. You acknowledged that your right to cancel would be lost once the service began or the digital content was accessed.


How to Cancel

To cancel, please contact us at info@mercium.co.uk or via the Website within the 14-day period (if applicable).


Promotions and Discount Codes


Any promotions or discount codes offered on the Website may be subject to additional terms outlined at the time of the offer.

We reserve the right to modify, suspend, or discontinue any promotion or discount code without notice.


Third-Party Terms and Conditions


Some features or services on the Website (for example, payment processing or integrated third-party tools) may be governed by separate terms and conditions. By using such features, you agree to comply with those third-party terms as well as our own.


User Responsibilities and Prohibited Conduct

You agree not to:

  1. Breach these terms;

  2. Engage in illegal or fraudulent activities;

  3. Reverse engineer the website or services made available via it;

  4. Upload content that is unlawful, defamatory, obscene, or infringes any third-party rights;

  5. Disrupt or harm the operation of the Website or other users’ enjoyment of it.


External Content


Links to external websites or content may be provided for your convenience. We do not endorse or take responsibility for external content and accept no liability for any harm arising from your use of such content. If we integrate any third-party applications, your usage may be subject to additional terms.


Disclaimer, Indemnity, and Limitation of Liability


To the fullest extent permitted by law, we disclaim liability for any direct, indirect, or consequential losses arising from your use (or inability to use) of the Website or the digital services. However, nothing in these terms shall limit or exclude our liability for fraud, misrepresentation, or personal injury caused by our negligence, or any other liability which cannot be excluded under UK law. The Website and services made available on the website are made available “as is” and “as available,” without any guarantee that they will be error-free or uninterrupted.


You agree to indemnify and hold Mercium Ltd harmless from any claims resulting from your breach of these terms or misuse of the Website.


Governing Law


These terms and conditions are governed by the laws of England and Wales. All disputes arising in connection with these terms are subject to the exclusive jurisdiction of the courts of England and Wales.

General


These terms do not create any rights for third parties under the Contracts (Rights of Third Parties) Act 1999.


If any part of these terms is deemed invalid or unenforceable, the remaining provisions remain in full effect.


Failure by us to enforce any provision of these terms does not constitute a waiver.


We may update or amend these terms at any time, and such changes will become effective upon their posting on the Website. It is your responsibility to review these terms regularly.



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FAQ

Answers to your questions

Get quick, clear information about our services, appointments, support, and more

How do we support small businesses or first-time UK importers?

What makes our transport solution more cost-effective than competitors?

How do we help importers delay VAT or duty through bonded storage?

Are we supporting any ecommerce or Amazon sellers? How?

Do we offer short-term and long-term storage contracts? Explain?

FAQ

Answers to your questions

Get quick, clear information about our services, appointments, support, and more

How do we support small businesses or first-time UK importers?

What makes our transport solution more cost-effective than competitors?

How do we help importers delay VAT or duty through bonded storage?

Are we supporting any ecommerce or Amazon sellers? How?

Do we offer short-term and long-term storage contracts? Explain?

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Contact us today and get expert help designed around your needs

Your journey begins in one click

Contact us today and get expert help designed around your needs

Your journey begins in one click

Contact us today and get expert help designed around your needs