FAQ's
Answers to your most common questions
Customs
Logistics
Warehousing
How do we support small businesses or first-time UK importers?
1. Step-by-Step Guidance: We walk new importers through the entire import process from EORI registration to final customs clearance along with Clear instructions are provided on commercial invoices, packing lists, and declaration requirements. 2. Documentation Assistance: We help ensure all documents are complete and accurate to prevent customs delays or rejections along with support with HS code classification, valuation, and origin declarations. 3. Use of Our Deferment Account: Small businesses that don’t yet have a deferment account can use ours to settle duties and VAT immediately, speeding up the clearance process. 4. Transparent Pricing: We offer clear, upfront quotes with no hidden charges that is ideal for small businesses managing tight budgets. 5. Communication & Education: We explain customs procedures in plain language, and remain accessible via phone/email throughout the process 24/7. 6. Optional Turnkey Services: From port clearance to final delivery, we offer DDP/DAP support, letting small businesses focus on sales rather than logistics.
How fast can we clear shipments at UK borders? (avg. clearance time?)
The average customs clearance time for shipments at UK borders depends on several factors, including the type of goods, completeness of documentation, whether the shipment is selected for inspection, and the port or method of entry. * Air Shipments: Typically cleared on the same day of arrival, provided the shipment has reached Status 1 and all documents are in order. * Road Shipments: Usually cleared on the same day of arrival either at the port or in our bonded warehouse. * Non-Inventory Linked Entries: We offer pre-lodgement of customs declarations prior to the arrival of the goods, which expedites clearance. * Sea Shipments: If cleared at the port, we pre-lodge the declarations before the vessel arrives. If the clearance is conducted at our bonded warehouse, it is completed within the free days allowed by the shipping line, avoiding demurrage.
Customs
Logistics
Warehousing
How do we support small businesses or first-time UK importers?
1. Step-by-Step Guidance: We walk new importers through the entire import process from EORI registration to final customs clearance along with Clear instructions are provided on commercial invoices, packing lists, and declaration requirements. 2. Documentation Assistance: We help ensure all documents are complete and accurate to prevent customs delays or rejections along with support with HS code classification, valuation, and origin declarations. 3. Use of Our Deferment Account: Small businesses that don’t yet have a deferment account can use ours to settle duties and VAT immediately, speeding up the clearance process. 4. Transparent Pricing: We offer clear, upfront quotes with no hidden charges that is ideal for small businesses managing tight budgets. 5. Communication & Education: We explain customs procedures in plain language, and remain accessible via phone/email throughout the process 24/7. 6. Optional Turnkey Services: From port clearance to final delivery, we offer DDP/DAP support, letting small businesses focus on sales rather than logistics.
How fast can we clear shipments at UK borders? (avg. clearance time?)
The average customs clearance time for shipments at UK borders depends on several factors, including the type of goods, completeness of documentation, whether the shipment is selected for inspection, and the port or method of entry. * Air Shipments: Typically cleared on the same day of arrival, provided the shipment has reached Status 1 and all documents are in order. * Road Shipments: Usually cleared on the same day of arrival either at the port or in our bonded warehouse. * Non-Inventory Linked Entries: We offer pre-lodgement of customs declarations prior to the arrival of the goods, which expedites clearance. * Sea Shipments: If cleared at the port, we pre-lodge the declarations before the vessel arrives. If the clearance is conducted at our bonded warehouse, it is completed within the free days allowed by the shipping line, avoiding demurrage.
Customs
Logistics
Warehousing
How do we support small businesses or first-time UK importers?
1. Step-by-Step Guidance: We walk new importers through the entire import process from EORI registration to final customs clearance along with Clear instructions are provided on commercial invoices, packing lists, and declaration requirements. 2. Documentation Assistance: We help ensure all documents are complete and accurate to prevent customs delays or rejections along with support with HS code classification, valuation, and origin declarations. 3. Use of Our Deferment Account: Small businesses that don’t yet have a deferment account can use ours to settle duties and VAT immediately, speeding up the clearance process. 4. Transparent Pricing: We offer clear, upfront quotes with no hidden charges that is ideal for small businesses managing tight budgets. 5. Communication & Education: We explain customs procedures in plain language, and remain accessible via phone/email throughout the process 24/7. 6. Optional Turnkey Services: From port clearance to final delivery, we offer DDP/DAP support, letting small businesses focus on sales rather than logistics.
How fast can we clear shipments at UK borders? (avg. clearance time?)
The average customs clearance time for shipments at UK borders depends on several factors, including the type of goods, completeness of documentation, whether the shipment is selected for inspection, and the port or method of entry. * Air Shipments: Typically cleared on the same day of arrival, provided the shipment has reached Status 1 and all documents are in order. * Road Shipments: Usually cleared on the same day of arrival either at the port or in our bonded warehouse. * Non-Inventory Linked Entries: We offer pre-lodgement of customs declarations prior to the arrival of the goods, which expedites clearance. * Sea Shipments: If cleared at the port, we pre-lodge the declarations before the vessel arrives. If the clearance is conducted at our bonded warehouse, it is completed within the free days allowed by the shipping line, avoiding demurrage.
Still have questions?
Our team is here to help reach out anytime for guidance, support, or clarity about our services
Your journey begins in one click
Contact us today and get expert help designed around your needs
Your journey begins in one click
Contact us today and get expert help designed around your needs
Your journey begins in one click
Contact us today and get expert help designed around your needs